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We are one of the larger local M&E companies offering a range of building electrical and mechanical engineering services. We also operate an Operations Command Centre which provide call centre, helpdesk, command and control services for our Integrated M&E services.
We operate a 24/7 call centre equipped with robust IT infrastructure and operating systems with the capability to track and deploy relevant resources, disseminate the necessary information as a helpdesk service provider and data to customers and their end customers. Our customer service representatives are well-trained in service delivery with standardised operation procedures and databases. Calls are answered within the stipulated customers’ dictated key performance indicators.
We are an engineering company with more than 30 years of operation experience. We are known to be proactive in bringing new products and technology into the management of facilities and buildings in the Singapore townships. We have the capabilities to provide services from design to mass deployment. We invest heavily in operations technology e.g. process digitalisation, IoT and Artificial Intelligence, to ensure that our operations are efficient and effective in delivering satisfaction to our customers.
